Privacy Policy

Effective Date: March 1, 2026

Welcome to Customer Feedback Simplified (“we,” “our,” or “us”). This Privacy Policy explains how we collect, use, and protect information when you use our customer feedback collection platform (“Service”) available at https://customerfeedbacksimplified.com/.

By using our Service, you agree to this Privacy Policy.

1. Information We Collect

a) Account Information

When you create an account, we may collect:

  • Business name
  • Name
  • Email address
  • Username
  • Password (stored securely)
  • Subscription details

b) Feedback Data

Our customers may collect feedback from their users using our platform. This may include:

  • Name
  • Email address
  • Phone number
  • Ratings and responses
  • Comments or text input

We store this data on behalf of our customers.

c) Technical Information

We may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Log data

2. How We Use Information

We use information to:

  • Provide and maintain our Service
  • Manage accounts and subscriptions
  • Improve our platform
  • Provide customer support
  • Prevent misuse or fraud
  • Comply with legal obligations

We do not sell personal information to third parties.

3. Data Sharing

We may share data with:

  • Hosting providers (for server infrastructure)
  • Payment processors (for subscription payments)
  • Service providers who help operate our platform

These providers are required to keep data secure and confidential.

4. Data Security

We use reasonable security measures, including:

  • Secure HTTPS connections
  • Password encryption
  • Restricted access controls

Note: However, no system can guarantee complete security.

5. Data Retention

We keep account and feedback data as long as your account is active. You may request deletion of your account by contacting us.

6. Your Rights

You may request to:

  • Access your personal data
  • Correct inaccurate data
  • Delete your data

To make a request, contact us at:

📧 customerfeedbacksimplified@gmail.com

7. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page.

8. Contact Us